Terms of Service

Last Updated: 12th of August 2026

Welcome to REDEFINE ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website, products, and services available through https://redefineequipment.com. By accessing our website or making a purchase, you agree to be bound by these Terms.

If you do not agree to these Terms, please refrain from using our website and services.

1. General Conditions

By using this website, you represent that:

• You are at least 18 years of age or have the permission of a parent or legal guardian.
• You have the legal capacity to enter into binding agreements.
• You will not use our products or services for any unlawful purpose.
• You will not violate any applicable laws, regulations, or third-party rights.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

REDEFINE offers fitness equipment, fitness accessories, and related products for sale through our website.

We make every effort to accurately display product descriptions, specifications, colours, and images. However, we cannot guarantee that:

• Product images will appear exactly the same on all devices.
• Product descriptions are free from errors.
• All products will be available at all times.

We reserve the right to discontinue, update, or modify products without notice.

3. Pricing and Payments

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to:

• Modify pricing at any time without notice.
• Correct pricing errors.
• Cancel orders affected by pricing inaccuracies.

Payment must be received and successfully processed before your order is dispatched.

Accepted payment methods are displayed at checkout.

4. Orders

Once an order is placed, you will receive an order confirmation email. Receipt of an order confirmation does not constitute acceptance of the order.

We reserve the right to:

• Refuse or cancel orders at our discretion.
• Limit quantities purchased per customer.
• Cancel orders suspected of fraudulent activity.

If an order is cancelled after payment has been processed, a full refund will be issued.

5. Shipping and Delivery

Delivery timeframes provided on our website are estimates only.

While we strive to dispatch and deliver orders promptly, we are not responsible for delays caused by:

• Shipping carriers
• Customs processing
• Weather events
• Supply chain disruptions
• Circumstances beyond our reasonable control

Risk in products passes to the customer upon delivery.

Ownership of products transfers once full payment has been received.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy, available on our website.

Customers should review the Refund Policy before making a purchase.

Nothing in these Terms limits your rights under the Australian Consumer Law.

7. Use of Fitness Equipment

Fitness equipment involves inherent risks.

By purchasing and using REDEFINE products, you acknowledge and agree that:

• Physical activity carries the risk of injury.
• You are responsible for ensuring products are used safely and correctly.
• You should consult a qualified healthcare professional before commencing any exercise program.
• Products must only be used for their intended purpose.

To the maximum extent permitted by law, REDEFINE is not liable for injuries resulting from misuse, improper installation, negligence, or failure to follow product instructions.

9. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available to consumers under applicable Australian consumer protection laws.

Where permitted by law, our liability is limited to:

• Repair of the product;
• Replacement of the product; or
• Refund of the purchase price.

10. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Branding
• Product designs
• Photographs
• Text
• Graphics
• Videos
• Website content

is owned by or licensed to REDEFINE and protected by intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any content without prior written permission.

11. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Interfere with website security.
• Attempt to gain unauthorised access to systems or data.
• Upload malicious software or code.
• Scrape, duplicate, or misuse website content.

Violation of these Terms may result in termination of access.

12. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience only.

REDEFINE does not endorse, control, or assume responsibility for the content, policies, or practices of third-party websites.

13. Limitation of Liability

To the fullest extent permitted by law, REDEFINE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website
• Purchase or use of products
• Delays in delivery
• Loss of profits
• Loss of data
• Business interruption

Our maximum liability shall not exceed the amount paid for the relevant product or service.

14. Indemnity

You agree to indemnify and hold harmless REDEFINE, its directors, employees, contractors, affiliates, and agents from any claims, damages, liabilities, costs, and expenses arising from:

• Your breach of these Terms;
• Your misuse of products;
• Your violation of applicable laws or third-party rights.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection, use, and disclosure of information as described in the Privacy Policy.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes take effect immediately upon publication on the website.

Your continued use of the website constitutes acceptance of any revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Australia and the applicable laws of the State or Territory in which REDEFINE operates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of Australian courts.